The Complete 2023 Guide to Hong Kong Sanatorium Hospital 香港養和醫院

Overview of Hong Kong Sanatorium Hospital

The 'Hong Kong Sanatorium' is a well-trusted and established private hospital in Hong Kong, known for its considerate and detail-oriented service. It is located in Happy Valley, and believes in high-quality patient care and a ‘total patient experience.’ It has been providing forward technology and modern equipment since its inception in 1922. The Hong Kong Sanatorium motto is “Quality in Service, Excellence in Care”.

Hong Kong Sanatorium follows the vision of being an internationally recognized and preferred healthcare provider, with state-of-the-art medical facilities and an emphasis on patient care.

Areas of expertise 

Sanatorium offers 24-hour outpatient services, outpatient services located at the Family Medicine Primary and Care Centre, and a range of specialized clinical services including fertility services.

Outpatient services 

The outpatient department at Hong Kong Sanitorium is a center for post-graduate training in Family Medicine with accreditation from the Hong Kong College of Family Medicine. The Family Medicine and Primary Care Centre was established to provide quality services to patients. Specialists in a wide range of departments including Orthopaedics, Surgery, Ophthalmology, Plastic & Reconstructive Surgery, Cardiology, and Obstetrics & Gynaecology are available for consultations 24/7. To maximize efficiency, 3 to 6 doctors would be on duty during busy hours at night and on public holidays.

Facilities in the department have incorporated modern and thoughtful designs, and are fully equipped. The reception is situated near the entrance for convenience and there are waiting areas with comfortable seatings. In total, there are 8 consultation rooms and 2 treatment rooms. At the end of outpatient consultation, patients can head over to the conveniently located pharmacy right beside the reception to pick up any prescriptions.

The price list for outpatient services is here.

Address: G/F, Li Shu Pui Block, Hong Kong Sanatorium & Hospital, 2 Village Road, Happy Valley, Hong Kong

Tel: 2835 8600

Email: opd@hksh-hospital.com

Hospital environment 

On the ground floor of the Li Shu Pui block, Hong Kong Sanatorium has a modern entrance with lifts accessing all its departments. On the left of the lobby is the outpatient department and on the right is the Central Block and the Li Shu Fan Block. Touchscreen directories are also available in the middle of the lobby to provide floor plans and the location of departments and doctors.

Bedside Monitor (IE Buddy)

Hong Kong Sanatorium was the first private hospital in Hong Kong to use the IE Buddy system as a Patient Infotainment Terminal, to provide clinical information as well as entertainment for patients.

International Patient Services (IPS) 

With leading doctors and quality patient care, Hong Kong Sanatorium Hospital has long been one of the top hospitals in the private sector in Hong Kong. It has been recognized by international accreditation authorities, including the Australian Council of Healthcare Standards.

The International Patient Services helps patients from outside Hong Kong, acting as the single point of contact for all aspects related to the hospital. After evaluating all past medical records, a panel of doctors at Hong Kong Sanatorium will then refer you to a suitable specialist. IPS is there to help you along the way of all diagnoses, treatments, and paymenst. In addition, a care manager will be assigned to you to ensure a smooth journey through every step at the hospital.

Inpatient services and room charges 

The Hospital has a variety of room types and amenities. There are decorated general wards, semi-private single rooms, private rooms and suites, pediatric wards and isolation units. A general ward with 3-6 beds has a daily room rate between HK$1,180-$1,800 along with a HK$4,000 deposit. 

For all other costs, click here.

Consultations - Tips

When attending a consultation at Hong Kong Sanatorium & Hospital, make sure to bring the following:

• Hong Kong ID/ birth certificate (for your child)/ valid travel document
• Any radiology films, CDs or imaging studies previously performed
• Any relevant biopsy or blood test results
• A list of medications you are currently taking
• An appointment book to help you schedule your next visit

Note: they now offer teleconsultations!

Nursing care 

Going to a hospital is a worrisome experience. It is a new environment that increases anxiety in many people. Since 2004, Hong Kong Sanatorium has appointed senior nurses and paramedical staff in all departments and wards as Health Ambassadors. Health Ambassadors act as the bridge between patients and the Hospital. Under the Health Ambassadors are Team Leaders who are available for any patients’ needs when an Ambassador is not in sight. To further improve to quality of patient care, the Hospital has a Named Nurse program, in which each nurse in the wards is assigned a specific group of patients during their stay. This ensures transparent communication between the patients and the hospital at all times.

Health insurance coverage at Hong Kong Sanatorium Hospital

Nearly all medical insurance providers in Hong Kong cover treatments by Hong Kong Sanatorium Hospital and offer direct billing options – meaning treatment is cashless and you just have to show your health insurance card: Aetna, AIA, AXA, ALC, A Plus International, April, Bupa, Cigna, FWD, Generali, Liberty Insurance, Prudential, Manulife, Now Health, William Russell, etc.

How to get to Hong Kong Sanatorium Hospital?

Location: 2 Village Road, Happy Valley, Hong Kong

How to get there: MTR, bus, car or taxi; get directions here.

If you want to learn more about Hong Kong Sanatorium, visit its website here!

Interested in another private hospital in Hong Kong? Check out all our other expert online hospital guides, plus hundreds of doctor-reviewed articles about your health in Hong Kong!