The Complete 2020 Guide to Queen Mary Hospital
Looking to visit a public hospital in Hong Kong? Here is your comprehensive, independent guide to Queen Mary Hospital 瑪麗醫院 in Hong Kong.
Special COVID-19 Measures
Due to the activation of the Emergency Response Level, the Hospital Authority has announced the suspension of visiting arrangements, unless on compassionate grounds. Please note, some new measures have been taken for general outpatient clinic appointments in light of quarantine measures. General outpatient clinics have taken measures that can be found here, as for specialist outpatient clinics, information can be found here.
As the situation in Hong Kong continues to evolve, it is always best to call ahead of time if you have any questions or concerns.
Overview of Queen Mary Hospital
Queen Mary Hospital is a public hospital in Hong Kong under Hospital Authority’s management. It is one of the largest acute regional public hospitals and also a teaching hospital for the University of Hong Kong Li Ka Shing Faculty of Medicine. It was established in 1937 and continues to follow its original values of empathy, expertise, and excellence. Queen Mary Hospital has gone through series of renovations and is a top-notch, major hospital in Hong Kong.
There are currently 1,400 beds on site and as an acute hospital, Queen Mary Hospital provides services ranging from emergency to rehabilitation. It is a tertiary and quaternary referral centre for transplants, neonatal intensive care, pediatric surgery, assisted reproduction, oral maxillofacial surgery & dental surgery, burns and reconstructive surgery and neurosurgery for all of Hong Kong. In addition, it has been a liver transplant center for Hong Kong in 2003.
Queen Mary Hospital provides clinical services in the following areas:
- Department of Accident & Emergency
- Adult Intensive Care Unit
- Department of Anaesthesiology [HKU]
- Department of Cardiothoracic Anaesthesia
- Department of Cardiothoracic Surgery
- Department of Clinical Oncology
- Department of Ear, Nose & Throat
- Department of Family Medicine & Primary Healthcare
- Department of Medicine [HKU]
- Department of Microbiology
- Department of Neurosurgery [HKU]
- Department of Obstetrics & Gynaecology [HKU]
- Department of Ophthalmology
- Department of Oral Maxillofacial Surgery & Dental Surgery
- Department of Orthopaedics & Traumatology[HKU]
- Department of Paediatrics & Adolescent Medicine [HKU]
- Department of Paediatric Cardiology
- Department of Pathology
- Department of Pharmacy
- Department of Psychiatry
- Department of Radiology
- Department of Surgery[HKU]
Outpatient Services
If you are looking for community clinics, you can go to any of the clinics under the Hospital Authority. Public clinics can be found on Hong Kong Island, Kowloon, and the New Territories. Some of them are open for service in the evenings, Sundays, and public holidays, but in general, most of the outpatient clinics open at 8:30 in the morning.
Here is a link of all the outpatient clinics you could go to.
For more information about outpatient care, click here.
Department of Ear, Nose and Throat (ENT)
Queen Mary Hospital has an Ear, Nose and Throat department offering a wide range of services, including:
- Head & Neck Surgery
- Laryngology
- Rhinology
- Otology
- All types of tympanoplasty, mastoidectomy
- Cochlear implantation
- Paediatric Otorhinolaryngology
- Airway problems in neonates
- Serous otitis media
- Cleft lip and palate service
For more information, please contact the department at:
Address: Department of ENT, S3, Queen Mary Hospital, Pokfulam, Hong Kong.
Cell: 2255 3388
For more information, click here.
Adult Intensive Care Unit
The Queen Mary Hospital has an intensive care unit designated for adults who suffer life-threatening illnesses. This unit is a tertiary referral center for all major traumas as well as a teaching center for intensive care doctors and nurses. Recently, this unit expanded its services to general medical wards to provide physiological support to recently passed away patient to maximize the opportunities for organ donation.
Location: E2/C2, Main Block, Queen Mary Hospital
Telephone No.: 2255 5840/ 2255 5557
For more information, click here.
Accident and Emergency (A&E)
Queen Mary Hospital provides Accident and Emergency services. There are specialists on-site 24-hours, who assist over 500 patients per day. When you arrive at the hospital, you can expect to be consulted and treated in a timely manner. Patients who are not in an emergency state are encouraged to visit consultation clinics in outpatient or private clinics.
For more information, click here.
How much does it cost?
Costs at Queen Mary Hospital are determined by the Hospital Authority. Costs are categorized into 3 groups: eligible persons, non-eligible persons, and private charges.
Eligible persons are defined as:
- Holders of Hong Kong Identity Card
- Children who are Hong Kong residents and under 11 years of age
- Approved by the Chief Executive of the Hospital Authority
As reference, here are the costs for eligible persons:
| Service | Fee / HK Dollar |
| Accident & Emergency | $180 per attendance |
| Inpatient (acute general beds) | $75 admission fee, $120 per day |
| Inpatient (convalescent / rehabilitation, infirmary & psychiatric beds) | $100 per day |
| Specialist outpatient (including allied health clinic) | $135 for the 1st attendance, $80 per subsequent attendance, $15 per drug item |
| General outpatient | $50 per attendance |
| Dressing or injection | $19 per attendance |
| Psychiatric day hospital | $60 per attendance |
| Geriatric day hospital | $60 per attendance |
| Rehabilitation day hospital | $55 per attendance |
| Day procedure and treatment at Clinical Oncology Clinic or Renal Clinic | $96 per attendance |
| Day procedure and treatment in ambulatory facility | $195 per attendance |
| Community nursing service (general) | $80 per visit |
| Community nursing service (psychiatric) | Free |
| Community allied health service | $80 per visit |
How is medical insurance coverage?
If you are an eligible person (i.e. holder of a HKID) and have medical insurance, public hospital costs can be reimbursed. Considering how low public fees are, most patients pay out-of-pocket.
If you are not an eligible person (visiting / tourist), public hospital costs will be much higher and it is important to ensure you are well covered.
Do I have the right medical insurance in Hong Kong?
Looking for health insurance? Contact AD MediLink today at [email protected] or +852 2606 2668 for a quote with expert and unbiased advice. The AD MediLink team is expert in medical insurance and uniquely trained on the Hong Kong healthcare system (public and private) to answer all your questions.
How to get to Queen Mary hospital?
Address: 102 Pokfulam Road, Hong Kong SAR
How to get there: Public shuttle bus or green minibus, hospital shuttle bus, car or taxi. For more information, click here.
If this article has interested you to learn more about Queen Mary Hospital, visit its website here!
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