The Complete 2022 Guide to Queen Mary Hospital

Looking to visit a public hospital in Hong Kong? Here is your comprehensive, independent guide to Queen Mary Hospital 瑪麗醫院 in Hong Kong.

Special COVID-19 Measures

Due to the activation of the Emergency Response Level, the Hospital Authority has announced a special visiting arrangement. Please note that some new measures have been taken for special outpatient clinic appointments in light of the pandemic. Important notes for visitors going to General outpatient clinics can be found here, as for specialist outpatient clinics, information can be found here.

As the situation in Hong Kong continues to evolve, it is always best to call ahead of time if you have any questions or concerns.

Overview of Queen Mary Hospital

Queen Mary Hospital is a public hospital in Hong Kong under Hospital Authority’s management. It is one of the largest acute regional public hospitals and also a teaching hospital for the University of Hong Kong Li Ka Shing Faculty of Medicine. It was established in 1937 and continues to follow its original values of empathy, expertise, and excellence. Queen Mary Hospital has gone through series of renovations and is a top-notch, major hospital in Hong Kong.

There are currently 1,400 beds on-site and as an acute hospital, Queen Mary Hospital provides services ranging from emergency to rehabilitation. It is a tertiary and quaternary referral center for transplants, neonatal intensive care, pediatric surgery, assisted reproduction, oral maxillofacial surgery & dental surgery, burns and reconstructive surgery and neurosurgery for all of Hong Kong.  In addition, it has been a liver transplant center for Hong Kong in 2003.

Queen Mary Hospital provides clinical services in the following areas:

• Department of Accident & Emergency
• Adult Intensive Care Unit
• Department of Anaesthesiology [HKU]
• Department of Cardiothoracic Anaesthesia
• Department of Cardiothoracic Surgery
• Department of Clinical Oncology
• Department of Ear, Nose & Throat
• Department of Family Medicine & Primary Healthcare
• Department of Medicine [HKU]
• Department of Microbiology
• Department of Neurosurgery [HKU]
• Department of Obstetrics & Gynaecology [HKU]
• Department of Ophthalmology
• Department of Oral Maxillofacial Surgery & Dental Surgery
• Department of Orthopaedics & Traumatology[HKU]
• Department of Paediatrics & Adolescent Medicine [HKU]
• Department of Paediatric Cardiology
• Department of Pathology
• Department of Pharmacy
• Department of Psychiatry
• Department of Radiology
• Department of Surgery[HKU]

Outpatient Services

If you are looking for community clinics, you can go to any of the clinics under the Hospital Authority. Public clinics can be found on Hong Kong Island, Kowloon, and the New Territories. Some of them are open for service in the evenings, Sundays, and public holidays, but in general, most of the outpatient clinics open at 8:30 in the morning.

Here is a link of all the outpatient clinics you could go to.

For more information about outpatient care, click here.

Department of Ear, Nose and Throat (ENT)

Queen Mary Hospital has an Ear, Nose and Throat department offering a wide range of services, including:

• Head & Neck Surgery
• Laryngology
• Rhinology
• Otology
• All types of tympanoplasty, mastoidectomy
• Cochlear implantation
• Paediatric Otorhinolaryngology
• Airway problems in neonates
• Serous otitis media
• Cleft lip and palate service

For more information, please contact the department at:

Address: Department of ENT, S3, Queen Mary Hospital, Pokfulam, Hong Kong.

Tel: 2255 3388

For more information, click here.

Adult Intensive Care Unit

The Queen Mary Hospital has an intensive care unit designated for adults who suffer life-threatening illnesses. This unit is a tertiary referral center for all major traumas as well as a teaching center for intensive care doctors and nurses. Recently, this unit expanded its services to general medical wards to provide physiological support to recently passed away patient to maximize the opportunities for organ donation.

Location: E2/C2, Main Block, Queen Mary Hospital

Tel: 2255 5840/ 2255 5557

For more information, click here.

Accident and Emergency (A&E)

Queen Mary Hospital provides Accident and Emergency services. There are specialists on-site 24-hours, who assist over 500 patients per day. When you arrive at the hospital, you can expect to be consulted and treated in a timely manner. Patients who are not in an emergency state are encouraged to visit consultation clinics in outpatient or private clinics.

For more information, click here.

How much does it cost?

Costs at Queen Mary Hospital are determined by the Hospital Authority. Costs are categorized into 3 groups: eligible persons, non-eligible persons, and private charges.

Eligible persons are defined as:

• Holders of Hong Kong Identity Card
• Children who are Hong Kong residents and under 11 years of age
• Approved by the Chief Executive of the Hospital Authority

As reference, here are the costs for eligible persons:

Medical insurance coverage at Queen Mary Hospital

If you are an eligible person (i.e. holder of HKID) and have medical insurance, public hospital costs can be reimbursed. Considering how low public fees are, most patients pay out-of-pocket.

If you are not an eligible person (visiting / tourist), public hospital costs will be much higher and it is important to ensure you are well covered.

Do I have the right medical insurance in Hong Kong?

How to get to Queen Mary hospital?

Address: 102 Pokfulam Road, Hong Kong SAR

How to get there: Public shuttle bus or green minibus, hospital shuttle bus, car or taxi. For more information, click here.

If this article has interested you to learn more about Queen Mary Hospital, visit its website here!

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