The Complete Guide to Eastern Hospital – Pamela Youde Nethersole (UPDATED)

Looking to visit a public hospital in Hong Kong? Here is your comprehensive, independent guide to Pamela Youde Nethersole Eastern Hospital 東區尤德夫人那打素醫院 in Hong Kong.
Special COVID-19 Measures
Due to the activation of the Emergency Response Level, the Hospital Authority has announced the suspension of visiting arrangements, unless on compassionate grounds. Please note, some new measures have been taken for general outpatient clinic appointments in light of quarantine measures. General outpatient clinics have taken measures that can be found here, as for specialist outpatient clinics, information can be found here.
As the situation in Hong Kong continues to evolve, it is always best to call ahead of time if you have any questions or concerns.
Overview
Pamela Youde Nethersole Eastern Hospital is a public hospital located in Chai Wan in Hong Kong under the Hospital Authority’s Management. It is a major acute general hospital and provides a range of specialist services in the eastern district of Hong Kong island. It opened in October 1993 and is also a teaching hospital of Li Ka Shing Faculty of Medicine of the Hong Kong University. It has around 1830 beds with around 3000 staff.
Outpatient Services
Pamela Youde Nethersole Eastern Hospital has the following Specialist Outpatient Services:
- Anaesthesia 麻醉科
- E.N.T. 耳鼻喉科
- Medicine 內科
- Neurosurgery 神經外科
- Obstetrics & Gynaecology 婦產科
- Ophthalmology 眼科
- Oncology 腫瘤科
- Orthopaedics & Traumatology 矯形及創傷外科
- Paediatrics Adolescent Medicine 兒童及青少年科
- Psychiatry 精神科
- Surgery 外科
- Nurse Clinic / Nurse Specialist 專科護士診所
For more information, click here.
Emergency Radiation Treatment Centres (ERTCs)
In Hong Kong, there are only two permanent designated ERTCs and Pamela Youde Nethersole Eastern Hospital is one of them. Their job is to:
- Provide treatment to injured people who have undergone initial decontamination.
- Provide radiological decontamination of people whose contamination remain after going through procedures.
- Provide facilities for monitoring the internal contamination and for treatment for people when medically indicated.
A&E services & Costs at Eastern Hospital
Pamela Youde Nethersole Eastern has a 24-hour accident and emergency service with a full range of acute specialist and ambulatory services.
Costs at Pamela Youde Nethersole Eastern are determined by the Hospital Authority. Costs are categorized into 3 groups: eligible persons, non-eligible persons, and private charges.
Eligible persons are defined as:
- Holders of Hong Kong Identity Card
- Children who are Hong Kong residents and under 11 years of age
- Approved by the Chief Executive of the Hospital Authority
As a reference, here are the costs for eligible persons:
Service | Fee / HK Dollar |
Accident & Emergency | $180 per attendance |
Inpatient (acute general beds) | $75 admission fee, $120 per day |
Inpatient (convalescent / rehabilitation, infirmary & psychiatric beds) | $100 per day |
Specialist outpatient (including allied health clinic) | $135 for the 1st attendance, $80 per subsequent attendance, $15 per drug item |
General outpatient | $50 per attendance |
Dressing or injection | $19 per attendance |
Psychiatric day hospital | $60 per attendance |
Geriatric day hospital | $60 per attendance |
Rehabilitation day hospital | $55 per attendance |
Day procedure and treatment at Clinical Oncology Clinic or Renal Clinic | $96 per attendance |
Day procedure and treatment in ambulatory facility | $195 per attendance |
Community nursing service (general) | $80 per visit |
Community nursing service (psychiatric) | Free |
Community allied health service | $80 per visit |
How is medical insurance coverage at Eastern Hospital?
If you are an eligible person (i.e. holder of a HKID) and have medical insurance, public hospital costs can be reimbursed. Considering how low public fees are, most patients pay out-of-pocket.
If you are not an eligible person (visiting / tourist), public hospital costs will be much higher and it is important to ensure you are well covered.
Do I have the right medical insurance in Hong Kong?
Looking for health insurance? Contact the experts at our partner AD MediLink today at [email protected] or +852 2606 2668 for a quote with expert and unbiased advice. The AD MediLink team specialises in medical insurance and is uniquely trained on the Hong Kong healthcare system (public and private) to answer all your questions.
How to get to Pamela Youde Nethersole Eastern hospital?
Address: 3 Lok Man Road, Chai Wan, HK
Phone: 2595 6111
24-hr Phone: 2595 7920
How to get there: Public shuttle bus or green minibus, hospital shuttle bus, car or taxi. For more information, click here.
If you wish to learn more about Pamela Youde Nethersole Eastern Hospital, visit its website here!
Interested in another hospital in Hong Kong? Check out all our other expert online hospital guides, plus hundreds of doctor-reviewed articles about your health in Hong Kong!