The 2021 Ultimate Guide to Caritas Medical Centre 明愛醫院

Last updated on August 23, 2021.

COVID-19 measures | Overview | Outpatient & Inpatient services | Costs | Insurance coverage | Directions | Useful Contacts

Looking to visit a public hospital in Kowloon? Here is your in-depth guide to Caritas Medical Centre 明愛醫院 in Sham Shui Po. 

COVID-19 Measures

Public hospital doctors are required to assess inpatients regularly according to their symptoms, clinical conditions and order tests as appropriate to produce the best treatment.

Due to the activation of the Emergency Response Level, the Hospital Authority has announced a special visiting arrangement. Please note that some new measures have been taken for special outpatient clinic appointments in light of the pandemic. Important notes for visitors going to General outpatient clinics can be found here, as for specialist outpatient clinics, information can be found here.

Overview of Caritas Medical Centre: Care Services, Wai Ming Block & More

Dating back to 1964, Caritas Medical Centre in Sham Shui Po serves as an acute general hospital with a full range of acute, rehabilitation, ambulatory and community medical services for both inpatients and outpatients. It is also known for its one-stop care that benefits ageing, low-income groups and recently arrived immigrants. 

Since the 2015 redevelopment project, the newly opened Wai Ming Block exceeds 54,000 square meters with a total of 100 consultations of different specialties, while rehabilitation and nursing facilities have been optimized to include more modern training facilities and spas in modern physical therapy and occupational therapy. 

Outpatient & Inpatient services

The public hospital’s scope of service extends beyond 24-hour accident and emergency Service, family medicine clinic, allied health, specialist outpatient services, including:

  • Specialties
    • Acute and Rehabilitative Medicine and Geriatrics
    • Acute and Rehabilitative Orthopaedics and Traumatology
    • Coronary Care
    • Ear Nose and Throat (on sessional basis)
    • Gynaecology
    • Intensive Care Unit
    • Ophthalmology
    • Oral-Maxillofacial Surgery and Dental Unit
    • Paediatrics and Adolescent Medicine
    • Paediatric Developmental Disabilities
    • Palliative Care
    • Psychiatry (on sessional basis)
    • Surgery
    • Pathology
    • Diagnostic Radiology
  • Day Care and Community Outreach Services
    • Combined Endoscopy Unit
    • Community Geriatric Assessment Team
    • Community Nursing
    • Day Surgery Centre
    • Geriatric Day Hospital
    • Palliative Home Care
    • Renal Unit
  • Others
    • Health Resource Centre
    • Pastoral Care
    • Red Cross School for Paediatric Ward Children
    • School of Nursing
    • Volunteer Services
    • Caritas Lok Yan School for Mentally Handicapped Children (run by Caritas-Hong Kong)

Costs at Caritas Medical Centre

Costs at Caritas Medical Centre are determined by the Hospital Authority, and  categorized into 3 groups: eligible persons, non-eligible persons and private charges.

As a reference, below are the costs for eligible persons*:

ServiceFee / HK Dollar
Accident & Emergency$180 per attendance
Inpatient (acute general beds)$75 admission fee, $120 per day
Inpatient (convalescent / rehabilitation, infirmary & psychiatric beds)$100 per day
Specialist outpatient (including allied health clinic)$135 for the 1st attendance, $80 per subsequent attendance, $15 per drug item
General outpatient$50 per attendance
Dressing or injection$19 per attendance
Psychiatric day hospital$60 per attendance
Geriatric day hospital$60 per attendance
Rehabilitation day hospital$55 per attendance
Day procedure and treatment at Clinical Oncology Clinic or Renal Clinic$96 per attendance
Day procedure and treatment in ambulatory facility$195 per attendance
Community nursing service (general)$80 per visit
Community nursing service (psychiatric)Free
Community allied health service$80 per visit

 

* Eligible Persons refer to holders of Hong Kong identity cards, or Hong Kong residents under the age of 11, or those approved by Chief Executive of the Hospital Authority. As for non-eligible persons, private charges and full information can be accessed in our full cost guide here.

* All amounts are in HKD and were last updated in July 2021. No responsibility is accepted for any inaccuracies, errors, or omissions. It is always best to call ahead to make sure the information is still up-to-date. 

Medical insurance coverage at Caritas Medical Centre

If you are an eligible person (i.e. holder of a HKID) and have medical insurance, public hospital costs can be reimbursed. Considering how low public fees are, most patients pay out-of-pocket. 

If you are not an eligible person (visiting / tourist), public hospital costs will be much higher and it is important to ensure you are well covered. 

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How to get to Caritas Medical Centre?

Address: 111 Wing Hong Street, Sham Shui Po, KLN

How to get there: MTR, bus, minibus, car or taxi. 

For costs and details, view here

 

Useful Contacts of Caritas Medical Centre

General Enquiry

Tel: 3408 5678 

Service hours: 24 hours

Family Medicine Clinic 

Tel: 3408 7001

Service hours: 8:30am-1pm & 2pm-5:15pm (Mon-Fr), closed on Saturday, Sunday and Public Holidays.

Request for Medical Record/ Report

Tel: 3408 7086 / 3408 7992

Service hours: 8:30am-1pm & 2pm-5:15pm (Mon-Fr), closed on Saturday, Sunday and Public Holidays.

Patient Relations Officer 

Tel: 3408 7079 

Service hours: 8:30am-1pm & 2pm-5:15pm (Mon-Fr), closed on Saturday, Sunday and Public Holidays.

Specialist Outpatient Clinic

Tel: 3408 7096

Service hours: 9am-1pm & 2pm-5pm (Mon-Fri), closed on Saturday, Sunday and Public Holidays.

Ophthalmic Centre

Tel: 3408 7070 

Service hours: 8:30am-1pm & 2pm-5pm (Mon-Fri), closed on Saturday, Sunday and Public Holidays.

FAQs

What services does the hospital provide?

The public hospital’s scope of services covers 24-hour accident and emergency Service, family medicine clinic, allied health, specialist outpatient services, different specialties, day care and community Outreach Services and more. Read the article content to learn more.

How long is the waiting time for emergency services?

The general practice is that upon patients’ arrival in the accident & emergency ward, trained nurses would make a preliminary assessment. The triage nurse will then categorize the patient into 5 groups based on their conditions:

  1. In danger
  2. Critical
  3. Urgent
  4. Emergency
  5. Non-urgent

Patients who are triaged as critical or in dire conditions will be treated by medical staff immediately. Non-urgent patients may have to wait for a longer time. 

Any available financial assistance?

Yes. Recipients of CSSA shall notify the staff to be exempted from medical expenses every time they register for medical treatment and present identity documents. After the staff’s confirmation, they can be exempted from public medical service charges.

 

If you aren’t eligible for CSSA, you can also apply for the public hospital waiving of medical charges, Samaritan Fund, Community Care Fund Medical Assistance Programmes on the condition that you meet the requirements and pass the income vetting. 

 

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This article was independently written by Healthy Matters and is not sponsored. It is informative only and not intended to be a substitute for professional medical advice, diagnosis or treatment. It should not be relied upon for specific medical advice.