Last updated on July 30, 2021.
Seeking a fresh, streamlined alternative to public healthcare, for avant-garde medical services that come at a reasonable price? Here is the ultimate, independent guide to all the “many firsts” offered by the brand-new CUHK Medical Centre (CUHKMC) 中文大學醫院.
Special COVID-19 Measures
The COVID-19 measures of CUHKMC can be assessed here. All inpatients and those for day procedures are required to be tested for the coronavirus. If you come into contact or test positive, you will be sent to a public hospital in Hong Kong. For more information on COVID-19 testing in Hong Kong, check out our complete guide.
Overview of CUHK Medical Centre in Sha Tin
CUHKMC in Sha Tin, the first non-profit private hospital wholly owned by a university in Hong Kong, started operating on January 6, 2021. Upholding its patient-centered founding principle, this private hospital aims to provide high-quality, budget medical services to bridge the gap between private and public healthcare.
The 14-storey private infrastructure has 516 in-paient beds and 90 day beds, 28 operating rooms and 56 consultation rooms. With the plan to go into full operations in October, CUHKMC is continuously scaling up its capacity.
CUHKMC is also the first fully digitalized “smart hospital”, it comes as no surprise that the in-hospital experience is one-of-a-kind. Under the internet management system, patients’ medical records or reports will be paperless and accessible from mobile devices, while real-time data enables closer communication to support a smoother patient treatment process. Innovation is ubiquitous to make the facility user-friendly for all ages. For example, there is a Bluetooth-enabled navigation system that guides visitors the way around. Multiple “self-service” kiosks are stationed to enable easy access to appointment information, queue status and electronic payments to eliminate unnecessary waiting and transfer time. Patients can also check real-time queuing statuses via a mobile app.
Main areas of expertise
With cutting-edge technology, CUHKMC provides a full range of outpatient, inpatient, day and specialist services in: Family Medicine, General Medicine, Surgery, Gastroenterology and Hepatology, ENT, Cardiology, Orthopaedics & Traumatology, Gynaecology, Urology, Neurology, Neuro-surgery, Plastic Surgery, Respiratory Medicine, Nephrology, Psychiatry, Oncology and Infectious disease.
For more information on their services, view here.
CUHKMC is dedicated to promoting a holistic care approach, as seen in its well-regarded health check programmes for both men and women, sleep health programme and 13 vaccination services. Its allied health professionals also provide services in Physiotherapy, Dietetics, Speech Therapy, Audiology to both inpatient and outpatient clients.
Family Health: The Breastfeeding Clinic
The pioneering CUHKMC pressed ahead with the first ever breastfeeding clinic directed by a doctor in a private hospital. Its top-notch team has over 20 years of experience to provide solutions to problems — sharp breast pain, insufficient milk, bleeding from nipple, to name a few — encountered by both mothers and babies during breastfeeding. View here for more information.
Location: First Floor
Tel: 3946 6321
Going Paperless: Pharmacy Automation
Apart from the readily available drug education and counseling services, there is a revolutionary introduction of automation that makes drug distribution as seamless as possible. While unit dose dispensing and barcode verification systems for inpatients are adopted to safeguard patient safety and quality medication use, the pharmacy is the first in Hong Kong to deliver multiple dose dispensing services to outpatient cases. No more sorting and assembling medications on patients’ part, as all the doses required will be packed into a ready-to-use pouch at the scheduled time. View here to learn more.
Pharmacy location: First Floor
Outpatient Pharmacy location: Ground Floor
Outpatient services and Costs
1) The General Outpatient Clinic at CUHKMC is open to walk-in cases. Patients may visit the clinic for medical consultations, but are advised to make an appointment beforehand to shorten the waiting time. The consultation fee is HK$330, other fees such as laboratory services, medications, and other treatments or medical examination depend on the specialty required and service performed.
Tel: 3946 6333
Location: Ground Floor
2) The Specialist Outpatient Clinic at CUHKMC only accepts cases by appointment for one-stop service of consultation, investigation and treatment on a wide-ranging specialties. While a referral letter is not required for making an appointment, patients are advised to double-check their insurance policy to ensure if they need to obtain a valid referral letter prior to receiving the specialist outpatient services.
The initial and follow-up specialist consultation fees with a specialist fall in the range of HK$600-1200 while it costs $800-2500 for consultation with a doctor, whereas it is $330-800 for primary care doctor consultation fee.
Tel (Booking): 3946 6888
Tel (Enquiry): 3946 6388
Location: First Floor
CUHK Medical Clinic
There are two outpatient centers in town located in Tsim Sha Tsui, including CUHK Medical Clinic and CUHK Medical Clinic – Physiotherapy Centre.
CUHK Medical Clinic
CUHK Medical Clinic – Physiotherapy Centre
Inpatient service and costs
All the wards and rooms are carefully designed to be user-friendly for all ages. The rates and deposits for different types of rooms are as follows:
Daily Room Rate
Daily Companion Bed Charge
$20,000 or 50% of
whichever is higher
$2,400 - $4,000
Isolation/ Negative pressure
Intensive care unit (per 6 hours)
* Eligible Persons refer to holders of Hong Kong identity cards or Hong Kong residents under the age of 11. Those without are Non-Eligible Persons.
# For fee-for-service only; 4-bed rooms are normally charged based on CUHKMC Procedure Package Price for specific diagnosis or procedure.
* All amounts are in HKD and were last updated in June 2021. No responsibility is accepted for any inaccuracies, errors, or omissions. It is always best to call ahead to make sure the information is still up-to-date.
CUHKMC’s all-inclusive package pricing scheme based on diagnosis-related groups stands out in the private sector. The costs associated with any particular case are made transparent and predictable for patients, as they are calculated in consideration of the diagnosis, complexity of required surgery and potential complications, and the patient’s general health.
The package prices have covered doctor’s fees, operation and treatment costs, related medication and imaging, room charges and other incidental costs. Once a package is selected, there will be no hidden or extra fees upon discharge. The center is also committed to recommending the most appropriate and effective treatment plan to optimize the clinical result, with regards to the situation and the actual needs of patients.
For detailed item price lists, please refer to here.
Medical insurance coverage at CUHK Medical Centre
For payment arrangements guaranteed by the Hospital’s recognized insurance companies or organizations, patients have to settle the deductibles, co-payment and items that are not covered by the selected company upon discharge.
Do I have the right medical insurance in Hong Kong?
As the policy differs among insurance organizations, it is highly recommended that you contact your insurance company or employer to understand the policy and benefits of your insurance plan in advance of your appointment or admission.
Looking for health insurance for yourself, your family, your employees? For expert advice and top-notch service, contact Alea now at [email protected], call +852 2606 2668, receive a free quote or schedule a call with them. An advisor uniquely trained on the Hong Kong healthcare system will be in touch to answer all your questions about health insurance and healthcare.
How to get to CUHK Medical Centre in Sha Tin?
Address: 9 Chak Cheung Street, Shatin, New Territories, Hong Kong
How to get there: MTR, bus, airport bus, car or taxi. Get more information here.
If you want to learn more about the CUHK Medical Centre in Sha Tin, visit its website here!
Does the hospital provide 24-hour emergency medical services?
The CUHKMC Emergency Medicine Centre is expected to begin operations and provide 24-hour emergency medical services in the 3rd to 4th quarter of 2021. For the time being, Emergency Medicine specialists are stationed at its General Outpatient Clinic to provide services.
What services does the hospital provide?
According to the website, CUHKMC provides the below services of operation in the first phase while others will be soon launched in phases:
- General Outpatient Services
- Specialist Outpatient Services
- Health-check Service:
- Eye Clinic
- Endoscopy Services
- Physiotherapy Services
- Radiology Services
- Cardiac Examination Services
What are the visiting hours?
The hospital is open to visitors between 7am to 10pm. However, in response to COVID-19, visitors (2 persons max.) are only allowed during 12-1pm and 6pm-7pm.
How to get updated on the information of the hospital?
As CUHKMC is progressively expanding its services, stay tuned on their website and also Facebook Page for the latest information. Our guide will also be constantly updated to deliver you the latest new offers from the hospital.